First: Reason for Establishing the Directorate

The Information Technology Directorate at Ebla Private University was established to keep pace with the rapid development of information technology, achieve comprehensive digital transformation within the university, and develop a smart educational and administrative environment based on advanced digital systems. This contributes to enhancing operational efficiency, ensuring information security, and improving the quality of academic and administrative services.

Second: Vision of the Directorate

To become a leading center for digital transformation and technological innovation at Ebla Private University, ensuring a smart, secure, and integrated educational and administrative environment that relies on the latest information technology solutions to support academic, research, and administrative processes.

Third: Mission of the Directorate

The Information Technology Directorate works to develop and manage the university’s digital infrastructure and provide integrated and reliable information systems that support digital transformation, enhance academic and administrative efficiency, and ensure a secure and innovative technological environment serving all university stakeholders.

Fourth: Objectives of the Directorate

• Supporting comprehensive digital transformation across the university.

• Developing a modern, secure, and efficient IT infrastructure.

• Automating academic and administrative processes to improve efficiency.

• Enhancing information security and protecting data and systems.

• Providing reliable and sustainable technical services for all users.

• Supporting the use of modern technologies and artificial intelligence in education and administration.

• Improving internal and external communication through digital systems.

• Continuously updating and developing university systems and software.

Fifth: Core Functions of the Directorate

• Developing policies for the use of information systems and platforms.

• Planning and developing computing and network infrastructure.

• Managing and operating systems, servers, and databases.

• Automating administrative and educational processes.

• Managing official university email services and digital platforms.

• Developing and maintaining the university website and electronic platforms.

• Ensuring data security and system continuity.

• Managing software licenses and technical contracts.

• Providing technical support and training on modern technologies and AI tools.

• Supplying, maintaining, and supporting computer hardware and equipment.

• Developing networks, communications, and technical monitoring systems.

• Establishing and managing an electronic library to support academic and research activities.